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Customer Success Recruiting Grows More Intense

Not long ago, customer service leadership meant finding ways to provide the same or similar service while cutting costs and reducing the time it took to service a customer. Customer care agents were timed to maximize the number of customers handled in a day. Service centers were moved off shore to reduce labor costs. Engineers

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Saint Joseph’s College Taps Hyatt-Fennell for CFO Search

Catholic liberal arts school Saint Joseph’s College has chosen higher education-focused executive recruitment Hyatt-Fennell to lead its search for a new chief business and finance officer (CBFO). Search firm partner Cheryl Hyatt is leading the assignment. St. Joseph’s College, located in Standish, ME, wants a creative, strategic, collegial and entrepreneurial administrator who values transparency and

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Disrupting Recruiting: How Technology is Transforming the Talent Sector

In this latest episode of ‘Talent Talks,’ host Andrew Mitchell is joined by Nick Cromydas, CEO of The Hunt Club, a referral recruiting service that leverages technology and a front-end automation process to help land passive candidates.


Gig Economy Continues to Grow at Blistering Speed

Working nine to five for a single employer bears little resemblance to the way a substantial share of the workforce makes a living today. Millions of people pull together various income streams and work independently, rather than in structured payroll jobs. This is hardly a new phenomenon, yet it has never been well measured in

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GDPR – The Perfect Time to Refresh Your Database

As executive search firms grapple with the complexities of GDPR, many are concerned that the new regulation will mean deleting thousands of records built up over many years. Surely there must be an alternative?


Spencer Stuart Launches Kincentric From Newly Acquired Aon Businesses

Executive search firm Spencer Stuart has launched a new business unit formed from the culture and engagement, leadership assessment and development, and HR and talent advisory businesses it acquired from global professional services firm Aon in a transaction that closed July 1. Collectively, these businesses form a distinct entity now known as Kincentric: A Spencer

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Greenwich Harbor Partners Recruits Chief Revenue Officer for SQAD

The role of chief revenue officer has changed dramatically over the last several years. CROs are quickly becoming mission-critical innovators for companies that look to dominate a market first and fastest, according to recruiters. The demand for these financial leaders is growing and executive search firms have been busy filling these roles. Recently, Greenwich Harbor


How to Avoid Hiring the Wrong Leader

With pressure on search firms to fill senior posts in a timely manner, it can be easier than you think to fill a critical position with the wrong candidate. Maybe you’re bleeding revenue or your turnover is through the roof. Maybe you’re the one filling in until a role is filled. Whatever the reason, it’s

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CohenTaylor Finds New Leader for Minneapolis Social Services Group

CohenTaylor Executive Search has placed Chastity Lord as the next president and CEO of Jeremiah Program, a Minneapolis, MN-based non-profit that helps single mothers and their children break the cycle of poverty. Ms. Lord will start in her new role in mid-September. “Ms. Lord is a dynamic leader who has dedicated her career to disrupting systems of


Pedersen & Partners Appoints New CEO

Executive recruitment firms have made a number of top leadership appointments in the past year, many focused on strategy, growth, branding efforts and operations. The latest: Dubai-headquartered executive search firm Pedersen & Partners named Gary Williams as its new CEO replacing founder Poul Pedersen who will assume the role of executive chairman. As CEO, Mr. Williams will have

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Humane Society Taps accelHRate to Find Chief People Officer

Executive search firms have been stepping up their efforts to assist companies across the nation to find new chief people officers. The latest: accelHRate was selected by the Humane Society of the United States (HSUS) to lead its search for a new chief people officer. Kimberly Shanahan, founding president and chief executive officer, led the


Cross Country Healthcare Creates New Brand for Search Divisions

Cross Country Healthcare, a provider of healthcare workforce solutions and staffing services, has merged its signature permanent search brands – Cejka Physician Search, AP Healthcare, StarMed and Cross Country Staffing’s RPO division – under a new Cross Country Search brand. The consolidation leverages the strength of each brand to offer the widest range of permanent search


Signium Expands in the U.S. With New Member Firm

Executive search consortium Signium has increased its presence in the U.S. with the addition of Discovery Search Partners in Atlanta as its newest member firm. Located in Atlanta, Boston, the Philadelphia area and Virginia, Discovery Search Partners boosts Signium’s executive search and leadership presence in the life sciences sector. Discovery Search Partners was formed in 2009 by a


CEO Confidence Remains Moderately Optimistic

Although chief executives continue to be upbeat about the economy, their confidence levels have waned in recent months. In its most recent report, the Conference Board’s “Measure of CEO Confidence” was unchanged at 43 in the second quarter (a reading of more than 50 points reflects more positive than negative responses). “CEO confidence was unchanged


Spencer Stuart Acquires Ireland-Based MERC Partners

Executive search firm Spencer Stuart has acquired MERC Partners, a leading executive search and leadership consulting firm based in Ireland. Financial terms of deal were not disclosed. The addition of MERC Partners marks Spencer Stuart’s first client-facing team in Ireland and represents an important addition for its EMEA and global business. Spencer Stuart has had


Caldwell Posts Revenue Gain; Elects Private Equity Veteran as Chairman

Toronto-based executive search firm Caldwell has posted third quarter revenues of $19.9 million (Canadian), a 4.6 percent increase from a year ago. The search firm also announced that its chairman, G. Edmund King, is retiring and that new board member and private equity veteran Elias Vamvakas has been elected as chairman. Caldwell noted that third quarter revenues


How Today’s CHRO is Managing Disruption 

Successive waves of global disruption — political, social, demographic, technological — are compelling today’s CHROs to consider how they may safely bring their organizations, and specifically their people, through the turbulence. But that disruption also presents an opportunity for them to examine how, and how swiftly, their own roles must change. A new report from

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Development Guild DDI Seeks New Leader for Senior Community

Executive recruitment firm Development Guild DDI, which focuses on the non-profit sector, has been retained to find the next president and CEO for Sophia Snow Place, a senior living community in West Roxbury, MA. President William Weber is leading the assignment. The next leader of Sophia Snow Place will be expected to partner with the board


IRC Global Adds New Member Firm in Denmark

Global search consortiums continue to add new members across the globe. The latest: IRC Global Executive Search Partners (IRC) just added People Executive in Denmark as its newest member firm. “We are very excited to welcome People Executive into the IRC family. Based on our past experience we know that the partners will contribute much to our


7 Reasons to Partner with a Recruitment Firm

Hiring talent is something that affects every business and every level of management. The ability to recruit great talent is key to the ultimate success, or failure, of a business. Certain roles, however, can be particularly difficult to fill. In those situations, it can be extremely valuable for an organization to partner with an outside

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Krauthamer & Associates Recruits CEO for the Greater Cleveland Regional Transit Authority

Over the past year, a growing number of transportation companies have enlisted executive search firms to help them find senior talent. After a nationwide search, executive recruiting firm Krauthamer & Associates recently placed India Birdsong as general manager and CEO of the Greater Cleveland Regional Transit Authority. She will succeed Joseph A. Calabrese, who stepped down from


Kennedy Executive Search Names Financial Services Practice Leader

Kennedy Executive Search, a network of independent executive search firms, has named Markus Unterberger as practice leader of financial services. In this role, he will structure and guide Kennedy’s services in recruitment for leadership roles in the financial services industry across North America, South America and Europe. Mr. Unterberger is a veteran in the financial


Driving Greater Diversity in Recruitment

Diversity and inclusion is firmly on the boardroom agenda and companies are actively looking to improve equality in their recruiting practices. This is a trend that is not going away and which many companies are tackling head on, both internally and through their suppliers. As a result, executive search firms are addressing their role in

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Search Solution Executive Recruits CHRO for itelligence North America

Anyone with ties to the human resources function knows how much it has evolved in recent years – and with it the role of the chief human resources officer. The biggest shift has been in the CHRO’s progression from fighting for a seat at the table to playing a key role on the executive team. According


Cowen Partners Launches New Office in Vancouver, WA

With demand for executive recruitment growing across the Pacific Northwest, executive search firm Cowen Partners recently opened an office in Vancouver, WA. Leading the new location is Ash Wendt, founding partner. “I’ve been a long-time resident of Vancouver and watching the tremendous growth in recent years has been exciting,” said Mr. Wendt. “We can’t wait


The Best Ways to Foster a CEO / CHRO Relationship

The relationship between a CEO and CHRO is possibly the most unique in the corporate world. When fostered strategically, the dynamic between the person at the helm of the company and the head of HR can drive a business to greater heights. But a new report by John Doyle of Slayton Search Partners finds that


ZRG Partners Acquires London-Based Holker Watkin

ZRG Partners, a fast growing executive search firm, has continued its expansion with the acquisition of London-headquartered search firm Holker Watkin. The deal’s financial terms were undisclosed. The firm will operate as a ZRG company, focused on supporting client needs for senior-level strategy professionals on a retained and interim project basis. The transaction is expected

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AEGEUS Executive Search Tapped by Queensland Theatre to Find Next Executive Director

Sydney-headquartered AEGEUS Executive Search has been selected by Queensland Theatre to find its next artistic director. Sam Strong, who has held the role for four years, recently announced that he will be leaving the organization later this year. Managing director Tony Grierson is leading the assignment. “Queensland Theatre has been and will continue to be a


4 Emerging Trends to Watch as 2019 Heads Into High Gear

If the second half of 2019 is anything like the first, business leaders are in for a wild ride. The geopolitical landscape remains as volatile as the stock market. Signs of an economic slowdown are emerging, making consumers and investors equally skittish. Organizations are still looking for ways to cut costs while ramping up investment

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Carrington & Carrington Seeks CFO for UPMC Community HealthChoices

Chicago-based executive recruitment firm Carrington & Carrington is seeking the next chief financial officer for UPMC Community HealthChoices (CHC). Principal Marian H. Carrington is leading the assignment. In 2017, the search firm started a multi-year partnership with the University of Pittsburgh Medical Center (UPMC) to help boost the healthcare giant’s diversity hiring at its most senior levels.

IIC Partners Launches Professional Development and Training Platform

IIC Partners Executive Search Worldwide has launched the IIC Partners Knowledge Academy. The platform serves to provide IIC Partners members with access to a library of professional development webinars, training and educational resources and collaborative learning tools. Knowledge Academy serves as an opportunity for members to grow their business through the exploration of a wide array of topics

JW Michaels Appoints Head of Partner Placement Division

New York-based executive search firm JW Michaels & Co. has named Richard Zakin as a managing director to lead its national partner placement division. With a decade of experience in practicing executive search and as a former partner for more than eight years with two of The American Lawyer’s Am Law 100 firms, Mr. Zakin brings a unique and personal

Hunt Scanlon Launches Recruiting Industry Media Center

Hunt Scanlon Media recently launched its Recruiting Industry Media Center (IMC), a newly-developed service designed to help companies, academic institutions, non-profit organizations and other entities with their human capital and talent acquisition needs. As a real-time, high touch product, the IMC allows end users to research and conduct in-depth due diligence on leading search firms and talent

Berkhemer Clayton to Lead CEO Search for Pasadena Tournament of Roses

Berkhemer Clayton has been retained by the Pasadena Tournament of Roses Association (The Rose Parade and Rose Bowl Game) to recruit its next executive director and chief executive officer. William Flinn, current association executive director, will retire next year after more than three decades with the organization. Betsy Berkhemer-Credaire, the search firm’s president and corporate board practice leader,

JDG Associates Recruits Executive Director for Marine Technology Society

Executive search firm JDG Associates Ltd. has placed Kevin Traver as executive director of the Marine Technology Society (MTS). Principal Paul Belford led the search. Mr. Traver will lead MTS in its mission to promote awareness, understanding, advancement and application of marine technology. He will report to the board of directors, primarily through the MTS president, apprising the board on matters critical

Korn Ferry Posts 40 Percent Q1 Revenue Increase

Korn Ferry (NYSE:KFY) has posted 2017 fiscal first quarter revenues of $392.9 million, a 40 percent increase compared to revenues of $279.3 million a year ago. The growth was primarily due to increases in fee revenue in Futurestep and the company’s recently acquired Hay Group segments. During the quarter, Korn Ferry substantially completed its fiscal 2016 restructuring

Lucas Group Names Manufacturing Practice Leader

Executive search firm Lucas Group has expanded its presence in Southern California with the addition of Jennifer Bowers as managing partner and leader of its manufacturing practice in San Diego. She joins a tenured team of manufacturing recruiters. Ms. Bowers has served in various recruiting roles with Adecco and Eastridge Workforce Solutions. Across California, manufacturing is experiencing a boom as the local economy

As Labor Market Tightens, Hiring Mistakes Take Center Stage

Within the executive, managerial and professional sector, hiring authorities are frequently making key mistakes that are hampering not only their ability to hire, but also their employer brand and retention rates, according to an employment landscape survey just completed by MRINetwork. The report reveals that lengthy hiring practices and misconceptions about what motivates top candidates to make a job

Spencer Stuart Recruits CEO for TESSCO Technologies

Executive search firm Spencer Stuart has recruited Murray Wright as president and chief executive officer of TESSCO Technologies. He assumes the role from founder and past CEO Robert B. Barnhill Jr., who will assume the role of executive chairman and continue to serve as the chairman of the board. The appointment of a new CEO comes amid declining revenues and earnings which

AGB Search Leading President Search for Central Connecticut State

Executive search firm AGB Search has been selected by Central Connecticut State University (CCSU) to lead its search for a new president. Robert Holyer Ph.D., senior consultant at AGB Search, is leading the assignment. Founded in 1849 as New Britain Normal School, CCSU is Connecticut’s oldest publicly funded university. It is made up of four schools: the Ammon College

Ward Howell Appoints Global Leader of Insurance / Alternative Investments Practice Groups

Executive search firm Ward Howell International has appointed Theodore ‘Ted’ Petrara as partner and global leader of its insurance and alternative investments practice groups. He is based in the firm’s New York office. Mr. Petrara’s team will deliver executive search and leadership advisory services to insurers, reinsurers, hedge funds, and other originators and investors in the alternative

DHR Names Global Board & CEO Practice Leader

Executive search firm DHR International has named Mike Magsig as managing partner and leader of the firm’s global board & CEO practice group. He replaces Jay Millen, who stepped down late last year; he now holds the same role at Caldwell Partners. Mr. Magsig brings more than 16 years of executive search experience to DHR. During his career, he has

Pay Raises to Hold Steady in 2017

Pay raises for U.S. employees are expected to hold steady at three percent in 2017, according to a survey released by Willis Towers Watson. The survey also found that employers will continue to reward their best performers with significantly larger pay raises as they look for ways to retain their top talent and strengthen existing pay-for-performance

Russell Reynolds Associates Lands CEO for Help for Heroes

Russell Reynolds Associates has recruited Melanie Waters as chief executive officer of Help for Heroes. Founder Bryn Parry had previously announced that he will be stepping down at the end of the year. The company sought an experienced, forward-thinking and progressive leader to pilot the organization through a growth and expansion phase. Russell Reynolds was brought in last spring to

WinterWyman Leading CTO Search for Rockets of Awesome

Executive search firm WinterWyman has been retained by Rockets of Awesome to lead its search for a chief technology officer. The search firm’s senior vice president and partner, Mike Fitzgerald, is leading the assignment. Rockets of Awesome’s CTO will be responsible for direct management and growth of its engineering team, as well as the overall success of its ROA platform. He or

Michael Bergen to Lead Allegis Partners in the U.S.

Michael Bergen, global practice leader of Allegis Partners’ human resources practice, will take on additional responsibility as managing partner of the firm’s U.S. operations. Mr. Bergen has more than 17 years of experience placing executives across all industries, geographies and functional areas of expertise within the HR profession. Prior to joining Allegis Partners in 2015, he

Ducatus Partners Names EMEA Partner

Executive search firm Ducatus Partners has appointed Michael Diamond as partner for Europe, Middle East and Africa (EMEA). Mr. Diamond brings nearly a decade’s experience to the role and joins Ducatus from executive search firm Diamond Cooper, of which he was a co-founder and managing partner. He will oversee business origination, senior client relations and project management for

Why Millennials Crave In-Person Collaboration

Despite popular belief, 41 percent of Gen Z’s say corporate offices are their workplace preference, according to a global study released today by Future Workplace, an HR executive network and research firm dedicated to the future of learning and working, and HR services company Randstad US, which recently acquired Monster Worldwide for $429 million. As a follow-up

Heidrick & Struggles Leading CEO Search for National Cybersecurity Center

The National Cybersecurity Center in Colorado Springs has retained Heidrick & Struggles to lead its search for a new chief executive officer. A four-person search committee from the National Cybersecurity Center’s 12 directors will conduct interviews and make final candidate recommendations to the board. The Cybersecurity Center hopes to have a CEO selected by mid to late September, said

Odgers Berndtson Recruits CFO for Valeant Pharmaceuticals

Executive search firm Odgers Berndtson has placed Paul S. Herendeen as executive vice president of finance and chief financial officer of Valeant Pharmaceuticals International. John Hawkins, vice chairman and director in Odgers Berndtson’s life sciences practice, led the assignment. As Valeant CFO, Mr. Herendeen will oversee all of the company’s finance functions, including controllership, tax, and treasury, reporting directly

Kennedy Executive Search Partners With Frisenberg J. & Associates

Kennedy Executive Search & Consulting, a partner network of executive search boutique firms, has partnered with Frisenberg J. & Associates, a recruiting boutique based in Monaco founded in 2001 by Caroline Frisenberg. “Frisenberg J. & Associates is very happy and proud to join Kennedy Executive Search & Consulting this year. For us to be part

NPAworldwide Adds New Member Firms In Brazil, Australia, France, U.K. and the U.S.

Member-owned recruitment network NPAworldwide has added 10 new member firms in Brazil, Australia, France, the U.K., and the U.S. This past June the organization gained Martin & Conley Limited, AME Recruitment, RSP Recruitment and The Digital Academy, Cascade Recruiting, Murdoch Mason Executive Search Group, and Select Resources, as new partners. NPA now has close to 500 member offices

New Officer Titles Continue to Flood the C-Suite

A handful of new C-suite titles have been cropping up at businesses around the globe, according to a new report by search firm Odgers Berndtson and authored by business journalist Gary Mead. According to the report, executives climbing the corporate ladder are in hot pursuit of titles that include the words ‘chief’ and ‘officer.’ Among them: chief

Russell Reynolds Associates Leading CEO Search for Parkinson’s Foundation

Executive search firm Russell Reynolds Associates has been  tapped by the Parkinson’s Foundation to lead its hunt for a chief executive officer. Formed by the merger of National Parkinson Foundation (NPF) and the Parkinson’s Disease Foundation (PDF), the organization’s mission is to invest in scientific research that will end Parkinson’s disease and improve the lives of people

Seattle Mariners Taps Reffett Associates for HR Head

Executive search firm Reffett Associates has been retained by the Seattle Mariners to lead the organization’s search for a new senior vice president of human resources, succeeding Marianne Short, who has announced her retirement. The Mariners will conduct a nationwide search for a senior executive who possesses experience in the entertainment, hospitality, and sports industries. Managing director, Marshall Reffett,

Ventura Appoints Bob Damon As Partner

Executive search firm Ventura Partners has named Bob Damon as a partner in its Beverly Hills office. With more than 30 years of executive search experience, Mr. Damon has been a senior strategist recruiting for boards and C-suite executives on organization and talent management issues. He has consulted and found top-tier talent for every industry including many of the

How Investing In Workplace Learning Can Unlock Potential

As recruiting chief Jeff Kaye points out in the following interview, the barriers to entry in the search profession are lower than almost any other line of work. Many industry leaders, like Mr. Kaye, therefore see a developing need to step up training efforts for newcomers to the field as well as for those that

DHR Recruits Chief Marketing Officer for Under Armour

Executive search firm DHR International has recruited Andy Donkin as chief marketing officer of Under Armour. Carlos Cata, a DHR managing partner in charge of the firm’s global CMO practice, and retail and consumer sector managing partner Frank Spencer, along with partner Julie Eakers, led the search. Mr. Donkin joins Under Armour from Amazon, where he served as head of

Korn Ferry Recruits President for Shea’s Performing Arts Center

Korn Ferry has recruited Michael Murphy as president of Shea’s Performing Arts Center. He replaces longtime Shea’s president Anthony Conte, who has decided to step down from the post. Mr. Murphy is currently managing director of The Old Globe Theatre in San Diego, CA.  Prior to joining there in 2003, he worked as managing director of Austin

Centerstone Executive Search Opens In Philadelphia

Centerstone Executive Search & Consulting has opened a new office in Philadelphia. Ann Gratz, managing director, and Lynne Leger, senior vice president, will lead the new office. Together, they bring a combination of retail, consumer products and service sector knowledge to the new location. “Clients demand that an executive search firm understand their aspirations, share their values and appreciate

Caldwell Partners Expands In Latin America

Executive search firm Caldwell Partners International has opened a new office in Buenos Aires and added four new partners. Adilson Parrella and Pedro Folque de Almeida have joined the Sao Paulo office, Eleonora Cajiao has joined the Bogota office and Estanislao Peña has opened the firm’s new office in Buenos Aires. Mr. Parrella has extensive experience executing

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