June 20, 2018 – Rocky River, OH-headquartered executive search firm Global Healthcare Services (GHS) recently detected a disturbing trend within the sector it serves: Hospitals were struggling with employee retention, from staff to leadership roles, with the C-suite’s annual turnover as high as 20 percent in recent years.
GHS saw an opportunity to implement a recruitment platform called IRIS (Intuitive Recruitment Information System). The new platform offers healthcare employers an evidence-based, intuitive recruitment management system generating predictable outcomes with up to a 96 percent retention rate on new employees.
“We realized that hospitals were hiring candidates based on skills, experience and presentation in the interview,” said Roy Munk, president of GHS. “However, when these employees resigned or were terminated, it was almost always for behavioral issues or a bad cultural fit. So, they are hiring on one set of parameters, but terminating on an entirely different set. IRIS has fixed this gap while saving our clients time and money in the process.”
HR Trends Impacting Healthcare Recruiting Specialists
Changes in healthcare are continuing to occur at a quickening pace, seemingly the fastest in recent history. Where the Trump administration takes it is anyone’s guess. But any changes coming to the sector, good or bad, will impact many businesses, including search firms, that work in the healthcare space.
With IRIS, employers seeking to fill positions have access to their own secure account, so information can be uploaded, shared and analyzed. The IRIS platform includes a combination of advanced technology and cutting-edge methodology:
- Behavioral-based assessments matched to job requirements and interview questions.
- Video introductions and initial video screening questions.
- Full CV/resume along with consultant comments and key facts of each candidate.
- Competency-based assessments of every candidate.
- Multiple layers of scientific and objective assessment increasing predictive validity.
- Online messaging, a smooth and transparent recruitment process, and feedback all in one place.
Making Better Matches
“I love that IRIS makes the recruitment process easier for our clients,” Mr. Monk said. “But far more, IRIS ensures the accuracy of new hires to safeguard a long term fit. With comprehensive candidate profiles, including behavioral assessments matched to job expectations, relevant job history, key competency evaluations and video introductions there is a no more in-depth and seamless recruitment process on the market.”
Tom Cavalli, a senior recruiter at GHS, described IRIS as cutting-edge software. “It takes the guess work out of recruitment,” he said. “IRIS gives our clients the advantage needed in this new generation of technology, apps and online activity to compete for the best qualified candidates in the market.”
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Recruiter Magazine recently praised the platform. “It allows the client to avoid wasting time interviewing unsuitable candidates and produces better matches,” the publication said. “It also puts power back into the hands of the candidate, allowing them to speak for themselves and present the elements of their knowledge and job history they consider to be most compelling.”
GHS has focused on the healthcare industry since 1998. The firm recruits nationally for all hospital- and healthcare-related positions from staff-level through the C-Suite. Its specialties include nursing leadership, imaging/allied health leadership, IT, health information management, pharmacy, facilities & materials management, imaging and nurse staff, and the C-suite (CEO, COO, CFO and CNO roles). GHS also offers a full suite of options for clients, including retained and contingent searches, interim and contract placement, as well as career outplacement services and career coaching.
Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Managing Editor; Stephen Sawicki, Managing Editor; and Will Schatz, Managing Editor – Hunt Scanlon Media