January 14, 2022 – SmartRecruiters has named Mark Jewett as chief marketing officer. He brings more than 20 years of experience in technology, products, strategy, marketing and operations. He will oversee all aspects of global marketing including product marketing, demand generation and branding. “Mark has a strong track record of creating and executing strategies to take products to the next level,” said Jerome Ternynck, founder and CEO of SmartRecruiters. “With his demonstrated expertise in building and scaling high performing marketing teams, Mark will play a critical role in driving brand awareness and advocacy, and growing our overall business.”
Mr. Jewett was most recently SVP of product and partner marketing for Tableau at Salesforce. Previously, he spent 15 years at Microsoft as a leader in the Azure and SQL Server business units. With more than two decades in technology, his experience spans enterprise applications, data and analytics, and cloud computing. Before Microsoft, he was a product line manager at Siebel Systems and a director of technology at several high-tech start-ups.
“I’ve been fortunate to work for companies with innovative products that make an impact,” said Mr. Jewett. This experience solidified my passion for promoting products that improve people’s lives, which is why SmartRecruiters is the perfect fit. With CEOs more focused than ever on the talent gap they face every day, our mission to connect people to jobs at scale and helping promote Hiring Success has never been more relevant.”
“With his purpose-driven approach, and inspiring leadership ability, Mark will be a pivotal addition to our C-Suite as we remain focused on our mission and aggressive growth initiatives,” Mr. Ternynck said. “Beyond skill-set, Mark is an all-around great person and I look forward to the impact he will have throughout our organization.”
SmartRecruiters is a global provider of enterprise recruitment software, offering a cloud-based global talent acquisition suite. Over 4,000 companies worldwide use SmartRecruiters including brands like Bosch, LinkedIn, Skechers and Visa.
SmartRecruiters recently closed a $110 million Series E round led by Silver Lake Waterman with participation from existing investors Insight Partners and Mayfield Fund. The new capital brings the company’s total amount raised to $205 million, with a valuation of $1.5 billion. “Hiring talent and building human capital is more complex and important than ever, and SmartRecruiters is well positioned to help companies attract and land top talent,” said Shawn O’Neill, Managing director and group head, Silver Lake Waterman. “Their scale and customer growth are testament to their strong leadership and industry leading platform. We are excited to help fuel SmartRecruiters’ next growth chapter.”
At the end of 2021, SmartRecruiters named Lisa Sterling as chief people officer. “Hiring success is business success, with our commitment to helping people find the jobs they love and making hiring easier, Lisa will be paramount in leading the effort to ensure that SmartRecruiters continues to change lives all over the world,” said Mr. Ternynck. “It starts with equipping our own employees with the tools they need to succeed personally and professionally, and I have no doubt that Lisa will make an impact within our organization.” Ms. Sterling brings more than 20 years of experience as a C-suite leader and HCM product expert. She will oversee the global people function, including hiring success, diversity, culture and CSR initiatives.
SmartRecruiters also recently added Rachel Orston as chief customer officer, to lead all post-sales functions and help customers achieve hiring success across their organizations. She is charged with managing all professional services, customer success and customer support teams. She joined SmartRecruiters with expertise as a serial entrepreneur, tech executive and customer success pioneer. She has spent many years helping companies of all sizes grow exponentially, from $1 million to $1 billion and beyond. In her previous role as chief customer officer at BetterCloud, a hyper-growth SaaS operations management company, she led customer experience activities across the organization and execution across its customer success, services and support teams.
“It was important for me to hire a leader who was not only talented but passionate about helping our more than 4,000 customers achieve Hiring Success,” said Mr. Ternynck. “Rachel’s understanding and vision for best-in-class customer success and experience will undoubtedly give our customers a competitive edge in hiring top talent and will help SmartRecruiters scale our next-stages of growth.”
Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Managing Editor; and Stephen Sawicki, Managing Editor – Hunt Scanlon Media