Hanold Associates Seeks CHROs for PE-Backed Company and Non-Profit

November 5, 2019 – Executive recruitment firm Hanold Associates has been enlisted to find chief human resources officers for two organizations: InMoment, a customer feedback company owned by private equity firm Madison Dearborn, and JCFS Chicago, a non-profit social service group.

For InMoment, the CHRO will be the key leader of all HR processes throughout the Salt Lake City, UT-based company. The HR leader will report directly to CEO Andrew Joiner.  Hanold Associates’ Neela Seenandan, co-CEO and managing partner, and Lisa Butkus, partner, are leading the assignment.

InMoment’s CHRO will be expected to lead a growing team of HR professionals within the organization and focus on guiding it through a period of intense change and growth, said Hanold Associates. With a new owner and an executive team that has added new team members, this leader will serve to stabilize the company from both an HR and business perspective.

A Global Company

InMoment works to go beyond simple surveying or score to bring together information about brands, customers, employees and the market to deliver enhanced understanding, said the search firm. The company’s experience intelligence (XI) allows its customers to form relationships with end users and obtain more information by interacting with them in additional ways, learning more about them and sharing those insights. This allows for a more human connection between customer and company, which can prove invaluable in developing actionable strategies in marketing, customer experience, data, operations and HR.

Founded in 2002, InMoment has grown into a global business. Besides its headquarters in Utah, the company maintains offices in Atlanta, Canada, the U.K., Australia, New Zealand and Singapore. InMoment has about 355 employees globally, with revenues of about $60 million annually. Madison Dearborn Partners, a Chicago-based private equity firm, acquired the company in August. The strategic investment is expected to help the InMoment to accelerate its growth strategy by increasing adoption, growing capabilities and expanding geographically.

Ensuring Execution

The JCFS Chicago CHRO will be charged with conceiving, developing and executing all agency efforts to recruit, hire and retain the talent necessary to meet the organization’s mission and strategic goals. Search firm partners Katrina Prospero and Kile Hanold are leading the assignment.

As a member of the executive team and reporting to the CEO, the CHRO will be expected to ensure a superb place to work that attracts the best people, that they are professionally fulfilled and able to perform at the best and highest levels, said Hanold Associates.

Ensuring execution through clearly articulated policy and practice, the CHRO will work closely with the CEO and the senior leadership team to align the HR vision with the overall organizational strategy and values, said the search firm This leader holds the dual responsibility of broad agency leadership with the specific HR-related functions required for success.

JCFS Chicago is dedicated to providing help, healing and caring services infused with Jewish values to strengthen lives in the community. Established in 1859, the organization assists more than 34,000 people annually by offering expert, individualized help to support people of all ages and abilities. The organization serves children and families regardless of religion, race, color, ethnicity, national origin, ability, gender, sex or sexual orientation.


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Headquartered in the Chicago Loop, the non-profit maintains six primary service locations throughout the Chicago area. Its programs include: care for abused and neglected youth, therapy for children and adults, support for people with disabilities and their families, respite care, special education, general counseling and more.

Human Resources Recruiters

Hanold Associates, based in Evanston, IL, is a boutique search firm specializing in HR officer assignments. Mr. Hanold founded the firm in 2010. Its clients include Patagonia, Nike, the NFL, eBay, Cummins, Kohler, REI, Google, Riddell, Fossil, Carnival Corp., the UFCBlue Apron, Amazon, Under ArmourLas Vegas Convention & Visitors Authority, Vail Resorts, Abbott, Biogen, Great Place to Work, Electronic Arts, Godiva, Fiat-Chrysler, Bridgestone, Northwestern University, Heinz, Warburg Pincus, Medtronic, Zurich, Wikipedia, T. Rowe Price and SC Johnson, to name a few. A majority of the firm’s work is conducted on behalf of private equity concerns.

Ms. Seenandan is focused on leading senior-level professional services and HR leadership assignments. She joined the firm from Nielsen where she was senior vice president of human resources responsible for North America consumer. She was responsible for driving the strategic talent agenda including recruiting, compensation, talent management and diversity and inclusion.

Ms. Butkus specializes in recruiting executive level HR leaders across industries, and with a core focus on fashion, luxury brands, retail merchandise and the broader Consumer industry.

Ms. Prospero focuses on the recruitment of HR professionals across industries including learning and development, talent management, HRBP, total rewards, talent acquisition, organizational development and diversity and inclusion.

Kile Hanold concentrates on recruiting and building out the team of direct reports to HR officers including talent acquisition, talent management and total rewards leaders. Prior to joining Hanold Associates, he was with Federal Program Management, a consulting firm that specializes in federal government contracts.

Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Managing Editor; and Stephen Sawicki, Managing Editor  – Hunt Scanlon Media

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