February 22, 2022 – Executive recruiting firm True Search has named Chin Yee Ng as general manager, Asia-Pacific; Darci Galvin as vice president of global client services; William Che as chief information officer; and promoted Andrea Watt to chief people officer. “Each leader brings subject matter expertise to help support the increasing demand from True’s client base,” the search firm said in a statement. True experienced a record growth year in 2021, adding 399 employees to its global team and bringing total office count to 20 worldwide. “As True expands, our leadership needs evolve,” said Joe Riggione, co-founder and co-CEO of True. “Chin Yee, Darci, Will and Andrea will deliver the quality work and uphold the values True is known for as our company matures. Not only do they have proven track records, but they also are culturally aligned with the values of our company.”
“Investing in our operational infrastructure ultimately benefits the global markets we serve,” said Brad Stadler, co-founder and co-CEO of True. “Whether it’s through talent software products or services, these leaders will help ensure that our clients, candidates and employees have the most innovative tools and resources they need to thrive.”
As general manager of APAC, Ms. Ng will run operations for True’s fastest-growing region and support teams in Sydney, Melbourne, Singapore, and Shanghai. Ms. Ng joins True from Accenture, where she spent a decade leading companies through process and operations transformations to improve efficiency, profitability and competitive advantage. She will focus on strategically scaling the business to answer client demand for talent across the Asia-Pacific region.
Ms. Galvin joins True from Spencer Stuart, where she spent 15 years helping build the firm’s private equity practice in various development, operational and knowledge management roles. As True’s VP of global client services, she will be key to the continuous development of all True products and services. Ms. Galvin will assess the efficiency and effectiveness of the firm businesses, provide centralized strategic account management, and build client-engagement initiatives.
As True’s chief information officer, Mr. Che will lead the continuous upscaling of True’s technology infrastructure to support the needs of the global firm: investing in people, systems, and automation. He joins True from Matterport, where he was head of IT.
Ms. Watt has been promoted from True’s chief talent management officer to chief people officer. She will be responsible for the newly created global people and talent team, which will include human resources; talent acquisition; learning and development; culture and engagement; and diversity, equity and inclusion. Her mandate will be to create an organizational capability that cohesively addresses all aspects of the talent lifecycle: talent attraction, engagement, performance, development, and career transitions.
True is a platform of products and services for the talent management sector. Working in both the private and public sectors, True Search has offices throughout the U.S. as well as the EMEA and APAC regions. Since the late 1990s, the firm’s founders have refined their search process with a blend of data-centric insights, relationship-building, and experience to produce a methodology that consistently improves hiring decisions and accelerates growth. Its clients include Jet, Work Front and Summit Partners. True recently placed No. 7 on the Hunt Scanlon Media “Top 50 Recruiters” ranking.
LLR Partners, which has raised more than $5 billion to fund investments across the technology and healthcare sectors, is said to have bought into True’s mission: to disrupt a stagnant industry in desperate need of tech-driven talent solutions. “They expressed interest and we were compelled to listen,” said Mr. Stadler at the time of the investment, “even though we were not looking for a financial partner. “Through our discussions, we quickly became aligned on how they could operationally and strategically support our long-term vision.”
“We also aligned on our ability to control our own destiny with no pressure to transact,” said Mr. Riggione. “Our collective vision is for True to remain independent and become the industry’s dominant brand. We couldn’t be more excited about partnering with LLR to get there.”
Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Managing Editor; and Stephen Sawicki, Managing Editor – Hunt Scanlon Media