April 15, 2020 – Naughtin Group, a woman-owned national executive search firm based in Minneapolis, MN, has expanded its senior leadership team with the addition of Heidi Dodd as partner.
While some firms continue to focus solely on hiring revenue generators to drive the top line, CEO Terri Naughtin saw the importance of making a strategic investment in operations to further enhance the firm’s ability to produce exceptional results.
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“We’ve always believed that if you focus on delighting your clients and delivering on what you promise, the revenue will take care of itself,” said Ms. Naughtin. “Heidi’s talents in the areas of customer success and project management will help us greatly in this regard. We couldn’t be more excited to have her on board.”
In her new position, Ms. Dodd will assist Naughtin Group in a variety of operational and customer experience initiatives, as the firm leverages her expertise to build relationships through effective communication with clients and team members.
“I’m thrilled to be working with such a principled and progressive organization,” said Ms. Dodd. “I look forward to helping this firm achieve new client service outcomes by acting upon the common mission, vision and values this whole team shares.”
Ms. Dodd brings extensive leadership experience to Naughtin Group with more than 25 years at Target Corp. as well as a nationally recognized collaborative non-profit, Northside Achievement Zone (NAZ). Her areas of expertise are collaborating and building relationships, project management, leading the formation of effective teams, process improvement and customer service. “Ms. Dodd’s ability to communicate effectively – focusing on active listening – and fostering relationships positioned her to successfully lead teams of various sizes and skills, including managing several cross-functional and multi-million-dollar projects,” the firm said.
At NAZ, Ms. Dodd was responsible for the strategic planning and leading of comprehensive giving programs that consistently raised over $3 million annually. In 2015, using the Benevon model of sustainable fundraising, she implemented the One Future Luncheon, annually drawing more than 900 guests and raising more than $500,000 in one hour. In these efforts, she has worked with CEOs, senior executives and various leaders from local and national fortune 500 companies, as well as government officials and renowned national figures.
Prior to joining NAZ, Ms. Dodd had an extensive career at Target Corp., a training ground for top leaders. She had responsibility for process improvement strategy development, project management, corporate-wide software solution implementation supporting business side for all 350,000 team members, staffing strategy development supporting business unit of more than 2,000 field members and leaders resulting in $12 million in expense savings.
Serving Multiple Functional Areas
Naughtin Group partners have expertise in the recruitment of C-level, board directors and other senior-level executives across multiple functional areas (including finance, HR, IT, sales/marketing, supply chain, communications, R&D, etc.) with a focus in the consumer, retail, hospitality, healthcare/life science and manufacturing sectors.
Ms. Naughtin has led and managed hundreds of executive search assignments across multiple industries throughout North America, Europe and Asia during her 30-plus year career. Representing Fortune 500 companies as well as small to mid-sized organizations, she has worked closely with a diverse selection of companies and their boards, CEOs and CHROs and search committees.
“I have worked with Terri and her team on many executive searches for Ametek,” said Mindy Mazer, Ametek’s corporate director, talent acquisition. “They are incredible to work with especially on the most challenging searches.”
Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Managing Editor; and Stephen Sawicki, Managing Editor – Hunt Scanlon Media