The Insight Group Recruits CEO for Millennium Services Group

May 23, 2019 – After a comprehensive recruitment process, Sydney-headquartered executive search firm the Insight Group recently placed Darren Boyd as managing director and chief executive officer of Millennium Services Group Limited. He takes over from Millennium’s acting CEO, head of Millennium subsidiary Airlite Group Steve Willis, who was appointed following the departure of Millennium’s previous CEO, Craig Hanley.

Millennium is a cleaning, security and integrated service specialist in the retail, education, commercial property and government sectors.

“The board is very pleased that Millennium has been able to recruit someone with Darren’s extensive skills and experience, to the CEO role,” said Roger Smeed, chairman of Millennium. “The board has a high level of confidence in Darren’s understanding of the opportunities and challenges that exist for our company and the industry as a whole. We are confident in Darren’s ability to improve the company’s profitability and improve shareholder value.”

“We are very pleased to announce this appointment,” he said. “Darren brings great experience to the Millennium team and has a track record of managing change and building high-performing companies.”

Mr. Boyd has extensive experience in the Australian services industry. He has proven strengths in finance, marketing, business development and strategic planning. In his previous roles, Mr. Boyd has developed a strong understanding of efficiently managing, and significantly improving the profitability of, large-scale service-based businesses. “He is well aware of the challenges facing the industry sector,” Millennium said. “Darren has a proven track record of being an effective leader and brings extensive experience in managing people and guiding businesses through significant change.”

Mr. Boyd has held senior roles including managing director – ANZ and PNG of the U.K.-based LSE listed services conglomerate G4S (formerly Group 4 Securicor) directly overseeing a staff of more than 2,000. He also served as divisional general manager of Spotless Group. In addition, Mr. Boyd was chief operating officer of Regis Health Care. His early career was in trade operations, freight logistics and supply chain.


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Millennium Services Group Limited focuses on personalized service, attention to detail and care for its employees. Millennium provides trained personnel in the delivery of manned cleaning, security and integrated services that include concierge and hygiene services, and building and landscape maintenance.

Veteran Recruiters

The Insight group was established in 1994 by Malcolm Duncan and Peter Nisbit. Mr. Duncan worked principally in the areas of government, professional services, non-profit and with leading industrial companies. He also works with local and global venture capital groups. His work has involved identifying senior executives to run start-up businesses and to provide assessment of teams and organizational reviews in relation to merger and acquisition activities. Mr. Duncan also undertakes independent management assessment of board members and senior executive teams.

Mr. Nisbit has over 25 years executive search experience. He has considerable depth of experience assisting clients both within Australia as well as international markets. This expertise covers a wide range of industries including professional services, manufacturing, infrastructure, health, financial services and outsourcing. Mr. Nisbit has made numerous C-suite appointments across these sectors as well as other highly specialized roles. A key focus of his consulting activity also involves working with family and private businesses.

“The personal touch makes us different,” said Mr. Duncan. “Our clients have access to the combined brainpower of people like them – people who know how to run a business, and how much hard work and sheer persistence it takes to succeed.”

“Our goal is simple: It is to add significant value to our clients business through the appointment of outstanding people,” said Mr. Nisbit.

Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Managing Editor; Stephen Sawicki, Managing Editor; and Andrew W. Mitchell, Managing Editor – Hunt Scanlon Media

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