Saba Names Chief Customer Officer
April 3, 2014 – Saba, a provider of human capital management (HCM) solutions, has appointed Paige Newcombe to its newly established position of chief customer officer. In this role, Ms. Newcombe will be responsible for Saba’s global customer advocacy and for ensuring customer centricity is at the core of Saba’s growth strategy. She comes to Saba from IBM where she held executive and senior leadership positions including cloud business development, SaaS client success for IBM’s industry solutions group. “We are proud to welcome such a customer focused, results-driven expert to the executive team,” said Shawn Farshchi, president and CEO. “As we rapidly expand our offerings, grow into new customer segments, and continue our global expansion, it is key that we continuously evaluate our customer care approach and leadership.