Massey Henry Recruits COO for Northwest Healthcare Properties Real Estate Investment Trust

February 29, 2024 – Toronto-based executive search firm Massey Henry has assisted in the recruitment of Tracey Whittall as chief operating officer of Northwest Healthcare Properties Real Estate Investment Trust in Toronto. “Tracey brings more than 20 years of leadership experience in financial services, with demonstrated success in building high performing teams and balancing strategic decisions and fiscal oversight to drive operational performance,” Massey Henry said. “Congratulations and all the best in your new role, Tracey.”

Ms. Whittall most recently served as COO of Flexiti Financial Inc., where she oversaw call center management and operations teams, as well as partner operations. Before that, she spent 21 years spent at CIBC. As a member of CIBC’s executive team, Ms. Whittall led its contact center operations during a pivotal time and was a critical voice in shaping CIBC’s transformation roadmap.

Founded in 2004 and publicly traded since 2010, Northwest Healthcare Properties Real Estate Investment Trust is a pure-play, long-term owner, asset manager, and developer for ownership of healthcare properties in key strategic markets. The REIT owns and manages a diversified portfolio of income-producing hospitals, medical office buildings and healthcare facilities in Europe, the Americas and Australasia. With a fully integrated and aligned senior management team, Northwest has a record of creating value through long-term real estate partnerships with leading healthcare operators.

A Collaborative Approach

Launched in 2021, Massey Henry is an executive search and board advisory firm specializing in financial services and the public sector. Michael Henry is the founder and managing partner of the firm. He said the firm’s aim was to set a new standard for executive recruiting with a streamlined, collaborative approach that enables organizations to recruit diverse top talent for urgent, transformational roles.

Mr. Henry has conducted more than 200 successful C-suite and board searches over the course of his search career with 65 per cent identifying as women and/or BIPOC. He recently led the financial services practice at Odgers Berndtson specializing in the recruitment of senior-level executives and corporate directors in financial institutions, asset management, insurance, financial and risk management, and securities and non-securities regulation.

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Using artificial intelligence technology combined with sector expertise, Massey Henry provides candidate research and a diverse candidate pool, while using custom criteria to assess each candidate for fit. Clients have 24/7 access to their search process which is designed to enhance decision-making and reduce timelines by half. The firm is backed by an experienced advisory board of top leaders, including George Cooke, board chair of OMERS; Bill Hatanaka, board chair of Ontario Health; Johanne Brossard, board director and former president and CEO of ING Direct Canada; Eric Wetlaufer, board director of Investment Management Corporation of Ontario and the TMX Group; Lynne Kilpatrick, board director and senior retail banking executive; and Sharon Pel, chair of the board of trustees for OPTrust.

Current Search

Massey Henry was recently retained by SaskCentral to lead in its search for a chief risk officer and chief financial officer. Reporting to the CEO, this executive ensures the financial and operational viability of SaskCentral, leading and supporting the strategic vision and development of high-level corporate business objectives at the board and executive level. This position leads the strategic finance function at SaskCentral, playing an essential role in strategy development, performance measurement, and management of relevant external relationships, such as rating agencies and auditors, etc.

The search firm notes that this role collaborates with peers in the executive leadership team to advance the organization, particularly from a financial performance perspective. The position also includes accountability for accurate and timely financial reporting in compliance with IFRS, board policies, regulatory requirements, and governance standards.

SaskCentral is owned by, and is the liquidity manager for, Saskatchewan’s credit unions. By aggregating statutory liquidity deposits, it facilitates clearing and settlement, provides credit facilities that support daily cash flow management, coordinates emergency liquidity support, and provides investment management services. SaskCentral also maintains business relationships with, and investments in, several entities on behalf of Saskatchewan credit unions.

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Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Executive Editor; Lily Fauver, Senior Editor – Hunt Scanlon Media