Constituent Survey Benchmarks Recruiters Performance

March 3, 2010 – The Constituent Survey developed by Canaan Ridge, the professional development affiliate of RLBenson & Associates, is now available as a separate service to search consultants worldwide. The Constituent Survey combines advanced information-gathering techniques with a uniquely encompassing reach, allowing search professionals to gain a complete picture of how they are perceived across the full spectrum of constituents integral to a successful search. “The depth and breadth of the survey offers individual search consultants – and search firms – a better way to benchmark how the market perceives them. It is a tool that can be used right now to build better client relationships and raise the performance bar,” said Bob Benson, chairman of RLBenson & Associates. “It offers an unbiased, comprehensive complement to existing client satisfaction/process audit tools – something critical to planning individual career development pathways for firm consultants, and to enhancing their firm’s reputation. Those are critical management functions anytime, but doubly so now, as the search industry deals with the economy and aggressive competition.”