June 30, 2021 – Houston, TX-based search firm Allen Austin, parent company to Gaines International, recently introduced a new service offering to support leaders in pursuit of a culture of peak performance: Communication IQ. “Other assessments tend to do their best to describe you and build self-awareness, and then they leave it at that,” said Danielle Mairs, managing partner of Allen Austin’s leadership advisory practice. “Communication IQ, on the other hand, is both descriptive and prescriptive. It doesn’t just tell you about who you are – it tells you what you can do to improve, both as a person and as a team. It’s a growth mindset, not a fixed one.”
The Communication IQ methodology identifies seven communication styles, known as life languages, which individuals “speak” with varying degrees of fluency. While each person has their preferred styles, Communication IQ aims to help people communicate in all languages, making collaboration between team members a more positive and effective experience.
Gerald Parsons, CEO of Life Languages International and of the Communication IQ methodology, cites years of experience and research to back up his model. “We’re used to some pretty dramatic numbers,” he said. “Failure to communicate is at the core of most failures in a business setting, so investing in communication pays off. One of our clients, for example, lowered their turnover from 40 percent to 12 percent, and saved $1.5 million. Those are numbers we are very proud of.”
Ms. Mairs will lead Allen Austin’s leadership advisory practice in offering Communication IQ services to new and existing clients. Offerings include Communication IQ foundations workshops, point-of-need workshops, and team and individual coaching. Communication IQ services are also available as an add-on to complement Allen Austin’s retained search engagements.
Allen Austin is a top 40 global management consulting firm specializing in executive search and leadership advisory services. Founded in 1996, the firm partners with boards, CEOs and senior leaders of companies small and large, public and private, family-owned, private equity, venture-backed, domestic and international. Allen Austin has more than 30 partners managing client engagements from offices in 20 cities in North America, Latin America, Europe, Asia-Pacific and the Middle East.
Earlier this year, Allen Austin released a new service offering: executive mentorship. The service connects talented new executives with qualified external mentors, providing a confidential space for learning and development. “We practice search as a specialized form of management consulting and are known for helping clients get clear about exactly what they are trying to accomplish and who and what they need to get there,” said Ms. Mairs. “We want candidates and clients to be happy together for many years to come. We match new hires with mentors who have been in their shoes, who know what it takes to succeed. It’s an investment in talent for the long term.”
Allen Austin, in partnership with Executive Springboard, engages a diverse group of more than 80 mentors, representing 15 functional areas, 10 countries and decades of experience in Fortune 1000 companies. Each mentor has a minimum of six years of experience as a senior officer and a long history of service as an internal mentor.
In Allen Austin’s program, mentorship is confidential. Mentees, not mentors, report on their progress. This lets employers understand the return they get on their investment. It also leaves mentees free to ask questions they may otherwise avoid, receiving expert advice from an impartial perspective. Mentorship programs are available at both the vice president and C-suite levels, and it is offered either as an add-on service to a search engagement or as a standalone service.
Contributed by Scott A. Scanlon, Editor-in-Chief; Dale M. Zupsansky, Managing Editor; and Stephen Sawicki, Managing Editor – Hunt Scanlon Media