Ryen is the Client Project Manager for MCG Partners. Ryen works with all our PI®clients to address their PI® questions, needs, processes and utilization. She also administers and coordinates MCG Partners conferences, programs, seminars and speaking engagements. She acts as a liaison between all senior managers to ensure the day to day running of projects with her strong ability to analyze, prioritize, mitigate and communicate projects. Ryen brings over 10 years of executive assistance, office management experience, a proven record in customer relations experience. Previously, Ryen worked as a Client Service Manager for NetWatch, Inc. an IT consulting firm.
In this role, she managed client relationships through resolution of problems, explanation and knowledge of policies that resulted in greater client satisfaction and long lasting relationships. Ryen managed invoicing, processing payroll and improved database management and implemented an electronic filing system. Prior to NetWatch, Inc., Ryen was Head of Corporate Sales and Office Manager for Sally Bridge Designs, a woman’s fashion design company, now Sally Bridge Metal. While in this role, Ryen significantly increased company sales, supervised sales reps and regularly participated in NYC fashion week. Sharing the company’s strong belief to manufacture in the US, she oversaw production, manufacturing, quality control and product development in the heart of New England.