Megan Norris

Megan Norris is an accomplished writer and editor who brings over 25 years of strategic communications experience to her role as Senior Director of Career Services at ESGI Potomac. A Certified Professional Résumé Writer, she specializes in crafting compelling career narratives for senior executives, federal government leaders, and law enforcement professionals.

Megan’s unique background spans both the public and private sectors. She served 12 years as a Federal Air Marshal, conducting covert domestic and international missions while also taking on specialized roles as Public Affairs Officer and within the Taskings Division. Her federal service assignments built upon an established communications career that included senior roles as Communications Manager for organizations such as the American Red Cross of Greater Chicago, Brookdale Living, and Advocate Illinois Masonic Medical Center, where she managed public relations, media training, crisis communications, and executive speechwriting. Following her 2018 retirement from the Federal Air Marshal Service, Megan founded Norris Editorial and Writing Services, working with clients to draft and edit a variety of products. As part of ESGI Potomac, she focuses on creating effective executive career documentation, including résumés, cover letters, and executive biographies as well as optimizing LinkedIn profiles.

Megan’s expertise in translating complex experiences into powerful career narratives has made her a sought-after leader in the field. She earned industry recognition, including First Place in the Federal Résumé Category of PARWCC’s Elite Circle Résumé Contest in May 2024. She presented “Creating Effective Job Application Documents for Female Law Enforcement and Civilian Career Advancement” at the 2024 Women in Federal Law Enforcement (WIFLE) Annual Leadership Conference in Washington, D.C., and is a regular contributor to WIFLE’s Quarterly Newsletter on the topic. Ms. Norris holds a Master of Science in Integrated Marketing Communications from Roosevelt University in Chicago, and a Bachelor of Arts in English/Journalism with a minor in Political Analysis from Miami University in Oxford, Ohio.