Travel, Hospitality & Leisure

The Hospitality and Gaming industries are service-focused segments where customer experience and loyalty are key. To maintain a high standard of service, organizations in these business lines need similarly customer service-oriented individuals who have expertise in a highly regulated environment and are adaptable in an expanding market. Human capital is the single largest expense faced by operators in the hospitality industry, while employee turnover in these industries is nearly double other industries, making finding the right talent even more imperative.