Agero Appoints Monique Bonner and Mark Benjamin to Advisory Board

(Jan. 11, 2021) Agero (formerly Cross Country Automotive Services), a $1B+ provider of next-gen driver assistance services, has appointed Monique Bonner and Mark Benjamin to the Agero Advisory Board.

Monique Bonner is a global marketing executive who is passionate about building brands, customer-centric marketing, driving strategic transformations, and motivating teams to exceptional performance. Ms. Bonner is currently Executive Vice President & Chief Marketing Officer at Akamai, where she is dually focused on driving growth and operational excellence. She leads Akamai’s marketing efforts globally including brand, communications, field, and digital marketing, as well as the company’s sales and services training and enablement programs.
Prior to Akamai, Ms. Bonner spent 16 years at Dell Technologies in a variety of roles including sales, operations, strategy, and marketing. She led the company’s first global brand strategy work and designed and developed our digital innovation roadmap for marketing. She was also based in Europe for seven years.
Ms. Bonner also serves on the Boards of Directors for 8×8, the Akamai Foundation, and the Lake Champlain Maritime Museum. She earned a Bachelor of Arts from Middlebury College and a Master of Business from the University of Michigan. On behalf of the hard work and efforts of the entire Marketing team at Akamai she was honored to accept the 2018 Massachusetts Technology Leadership Council CMO of the Year.

Mark Benjamin is currently the Chief Executive Officer of Nuance Communications, Inc. (NASDAQ: NUAN). With extensive experience serving technology markets, Mr. Benjamin has a proven track record of advancing growth initiatives related to cloud, SaaS, mobile, big data, and IoT solutions.

Prior to joining Nuance, Mr. Benjamine served as president and chief operating officer of NCR Corporation, where he oversaw sales, solutions management, business and product development, services, and supply chain operations. Before that, he spent more than 20 years holding various leadership appointments at ADP, including president of global enterprise solutions, where he led a team of 20,000 employees and managed a multi‑billion‑dollar portfolio across more than 100 countries. Mr. Benjamin holds a Bachelor’s degree in International Finance and Marketing from the University of Miami.

ON Partners consultants John Barrett, Shawn Oglesbee, and Nina McMaster are proud to have partnered with Agero on these two successful board advisory placements. View more of ON’s work building board leadership teams here.

Agero’s mission is to rethink the roadside experience through a powerful combination of passionate people and data-driven technology, strengthening its clients’ relationships with their customers. As a leading B2B provider of next-gen driver assistance services, Agero is pushing the industry in a new direction, taking manual processes and redefining them as digital, transparent, and connected. This includes a transformative roadside event management platform powered by Swoop, a San Francisco based software company acquired in 2018; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and intuitive tow dispatch software.
The company protects 115 million vehicles in partnership with leading automobile manufacturers, insurance carriers, and other diversified clients. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America and Europe. To learn more, visit

ON Partners propels an organization’s mission by building C-level and board leadership teams. Founded in 2006 by like-minded consultants as a values-driven alternative to the multi-service global firms they were leaving behind, ON delivers a better executive search experience. Named by Forbes as one of America’s Best Executive Recruiting Firms and to the Inc. 500/5000 Lists seven times, the firm is consistently ranked among the top 20 retained executive search firms in the U.S.

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